Step 1: Driver immediately visit motor traffic division of police station after the accident.
Step 2: Police issues an Extract of Complain for insurance form (police 424 form)
Step 3: The driver fills ‘424 form’ (police 424 form) given by the police and submits it to the relevant insurance company to collect the insurance application form.
Step 4: The driver visits motor traffic division in police station and gets assistance to fill Insurance form.
Step 5: The driver visits motor traffic division in police station and gets assistance to fill Insurance form.
Step 6: The driver submits filled application form to the insurance company.
Qualification Criteria
The person concerned should have been subjected to a motor accident and encountered damages or loss.
The person concerned should have motor vehicle insurance for the damaged vehicle.
Submission Procedure
Visit Police Station
The police station issues an Extract of Complain for Insurance form to the person concerned.
Visit Respective Insurance Company
Applicant should obtain an insurance application form from Insurance Company.
Visit Police Station ( For the Second Time )
Applicant should request for assistance in filling the Insurance Application Form by visiting to motor traffic division at the police station.
Working hours
Police Station:
24/7/365 days
Documents required
1.Insurance certificate
2.Driving license
3.Revenue License
Forms: Extract of Complain for Insurance form issued by the police station (Police form 424).
Insurance form - Issued by the insurance company.
Application Forms
The Traffic Division of the Police Station issues no application forms
Note :Extract of Complain for Insurance form issued by police station form 424 - (police 424 form).
Insurance form issued by insurance company
Time line
Process Time Line
Police Station
Within 15minutes
Working Hours
Police Station – 24/7/365 days
Costs related to the service
This service can be obtained free of charge
Fines and Surcharges
Not applicable for this service
Support Documents Required
1. Insurance certificate
2. Driving license
3. Revenue License
Service Responsibility Matrix
OIC(Officer In Charge):Traffic division ( Police Station )
OIC ( Officer In Charge) :Police station
Special Case
Not applicable for this service
Sample form with dummy data
No sample application forms for this service
Organization InformationDepartment of Police
Police Head Quarters,
Colombo 01.
Mr. Lasitha Weerasekara Telephones:+94-11-2421111 / +94-11-2327711-2-3 Fax Nos:+94-11-234553 Email:telligp@police.lk Website: www.police.lk
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